Terms of service
TERMS OF SERVICE
Last updated: September 23, 2026
Welcome to PawsVue. These Terms of Service (“Terms”) govern your use of the PawsVue website, online store, and related services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our Services.
1. ELIGIBILITY AND ACCOUNT INFORMATION
By using our Services, you confirm that you are at least the age of majority in your place of residence, or that you are using the Services with the consent and supervision of a parent or legal guardian where permitted by law.
When placing an order or using certain features of our store, you may be required to provide information such as your name, email address, billing information, payment information, and shipping address.
You agree that the information you provide is accurate, current, and complete. You are responsible for keeping your account information secure and for activity conducted through your account.
2. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to display our products and their descriptions as accurately as possible. However, colors, images, sizes, and other product details may appear differently depending on your device or screen settings.
Product descriptions, prices, availability, and other information may be changed or updated at any time without notice.
We reserve the right to discontinue products, limit quantities, or refuse orders at our discretion, subject to applicable law.
3. ORDERS AND ACCEPTANCE
When you place an order through PawsVue, you are submitting a request to purchase the products in your order.
PawsVue reserves the right to accept, refuse, or cancel an order for reasons including product availability, pricing errors, suspected fraudulent activity, or other circumstances that may prevent us from fulfilling the order.
Your order is considered accepted once we send you an order confirmation.
If we cancel or modify an order, we will make reasonable efforts to notify you using the contact information provided with your order. If payment has already been processed for a canceled order, we will issue an appropriate refund.
Please review your order carefully before completing your purchase, as cancellation requests may not always be possible once your order has been processed.
Returns and refunds are subject to our Refund Policy.
4. PRICES AND PAYMENT
All prices displayed on our website are subject to change without notice.
The price charged for a product will generally be the price displayed at the time your order is placed, as shown in your order confirmation.
Prices may not include applicable taxes, shipping charges, customs duties, or other fees depending on your location and the information displayed during checkout.
You agree to provide accurate and complete payment and billing information and to promptly update any information necessary to complete your transaction.
By submitting payment information, you represent that you are authorized to use the payment method provided.
5. SHIPPING AND DELIVERY
Shipping times shown on our website are estimates and are not guaranteed unless expressly stated otherwise.
Delivery may be delayed due to circumstances outside our control, including carrier delays, customs processing, weather, transportation disruptions, incorrect shipping information, or other unforeseen circumstances.
Once an order has been shipped, tracking information may be provided where available.
Customers are responsible for providing a complete and accurate shipping address. PawsVue is not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer.
For additional information, please review our Shipping Policy.
6. REFUNDS AND RETURNS
Returns, exchanges, and refunds are handled according to our Refund Policy.
By purchasing from PawsVue, you agree to review and follow the requirements and conditions contained in our Refund Policy.
7. INTELLECTUAL PROPERTY
All content available through our Services, including our logos, brand name, text, graphics, images, product descriptions, videos, designs, and other materials, is owned by or licensed to PawsVue and is protected by applicable intellectual property laws.
You may use our Services for personal and lawful purposes only.
You may not copy, reproduce, modify, distribute, sell, republish, or otherwise exploit our content without our prior written permission, except where permitted by applicable law.
PawsVue’s name, logo, and other branding may not be used without our prior written permission.
8. THIRD-PARTY LINKS AND SERVICES
Our Services may contain links to websites, services, or resources operated by third parties.
These third-party services are not controlled by PawsVue. We are not responsible for the content, policies, availability, or practices of third-party websites or services.
If you choose to access or use a third-party service, you do so at your own risk and should review that third party’s terms and privacy policies.
9. PRIVACY
Your use of our Services is also subject to our Privacy Policy.
Please review our Privacy Policy to understand how PawsVue collects, uses, stores, and shares information when you use our Services.
10. CUSTOMER REVIEWS AND FEEDBACK
If you submit reviews, comments, suggestions, photos, or other content to PawsVue (“Feedback”), you grant PawsVue a non-exclusive, worldwide, royalty-free right to use, reproduce, display, publish, modify, and distribute that Feedback for purposes related to our business, including marketing and improving our Services.
You represent that you have the right to submit the Feedback and that it does not violate the rights of any third party or applicable law.
We reserve the right to remove Feedback that we believe is unlawful, misleading, offensive, or otherwise inappropriate.
11. PROHIBITED USES
You agree to use our Services only for lawful purposes.
You must not:
- Violate any applicable law or regulation.
- Attempt to gain unauthorized access to our website, systems, or accounts.
- Interfere with or disrupt the operation of our Services.
- Upload or transmit viruses, malware, or other harmful code.
- Use our Services to commit fraud or other unlawful activities.
- Impersonate another person or provide false information.
- Attempt to copy, reproduce, or exploit our website or content without permission.
- Use our Services in a way that could damage PawsVue, our customers, or our service providers.
PawsVue reserves the right to suspend or terminate access to our Services if we reasonably believe these Terms have been violated.
12. ERRORS AND INACCURACIES
Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping information, or other content.
PawsVue reserves the right to correct errors, update information, or cancel affected orders when necessary.
If an order is affected by a significant error, we will make reasonable efforts to notify you and provide an appropriate resolution, including a refund where applicable.
13. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our Services and products are provided on an “as is” and “as available” basis.
PawsVue does not guarantee that our Services will always be uninterrupted, secure, timely, or error-free.
To the fullest extent permitted by law, PawsVue disclaims warranties that are not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Nothing in these Terms is intended to exclude or limit any rights or warranties that cannot legally be excluded or limited under applicable law.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, PawsVue and its owners, employees, affiliates, contractors, service providers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or business opportunities arising from your use of our Services or products.
PawsVue’s liability will be limited to the maximum extent permitted by applicable law.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
15. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless PawsVue, its owners, employees, affiliates, contractors, service providers, and partners from claims, losses, liabilities, damages, and reasonable expenses arising from your violation of these Terms, your unlawful use of the Services, or your violation of the rights of another person.
16. SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.
17. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced on our website, constitute the agreement between you and PawsVue regarding your use of our Services.
If PawsVue does not immediately enforce a provision of these Terms, that does not mean we waive our right to enforce it later.
18. GOVERNING LAW
These Terms will be governed by and interpreted in accordance with the laws applicable to PawsVue and its place of business, without regard to conflict-of-law principles.
Any disputes relating to these Terms or your use of our Services will be handled in the courts having appropriate jurisdiction, subject to applicable law.
19. CHANGES TO THESE TERMS
PawsVue may update or change these Terms from time to time.
The most current version will be posted on this page with the updated “Last updated” date. Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
20. CONTACT INFORMATION
If you have questions about these Terms of Service, please contact us:
PawsVue
Email: yahyaabusaleem@proton.me
Phone: +18089986946